Government and Defined Entities
In Victoria, we are approved by the Department of Treasury and Finance Professional Advisory Services State Purchase Contract Panel (PAS SPC); and Marketing Services Register (MSR).
STAKEHOLDER MAPPING AND CONFLICT RESOLUTION COURSE
OCTOBER 2025

Mediation & Alternative Dispute Resolution
As an AMDRAS Accredited Mediator, Maree and RCA aim to empower the raising of issues and concerns in a safe, neutral environment with facilitated discussion.
Mediation can empower organisations:
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Parties are directly engaged in and maintain control of the dispute resolution process, they are encouraged to identify all of the disputed issues, develop options, consider alternatives and reach a negotiated agreement
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Parties reach a mutually agreed resolution and settlement and commit to honouring the agreement because they had a say in finding the solution
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Issues with implementation and other consequential matters can be followed up and lines of communication remain open through the mediator if there are impasses and barriers to the good faith agreement
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Relationships can be preserved and strengthened as mediation allows for the expression of feelings, psychological, social and economic dynamics.
Mediation focusses on problem solving rather than apportioning blame.
Nationally Accredited
Multi-disciplinary and Online Mediator (AMDRAS Reg 01-7346)

RIS Consultation
Stakeholder Engagement
RCA can assist with policy, regulatory and subordinate instrument review.
Regulatory Impact Statement drafting and assessment is a specialty.
In assessing stakeholder responses, cost-benefit, social, community, environmental and enterprise impacts are stringently considered.
Stakeholders are individuals or groups who have a "stake" or interest in a particular issue, project, or decision. They "hold" influence, power, or responsibility in the process or outcome. The "EaRnS" acronym reminds us that stakeholders Earn Respect, Need Support, and Seek Solutions.
Effective responses to conflict involve the early identification of triggers, integrating development, diplomacy, and mediation, and addressing root causes rather than just symptoms.
RCA's full-service strategic and stakeholder engagement, communications, public relations and community engagement services have earned a strong reputation over decades, enabling us to protect and enhance yours.
We specialise in Enterprise Risk, governance, strategic planning and performance (AICD and GIA certified).

Built Environment & Strata Advisory
We have decades of experience in the building & construction, building surveying, strata & owners corporation sectors.
Maree chaired the Victorian Minister for Planning’s Building Advisory Council (BAC) for 7 years. It advised on the Cladding Safety Victoria response, Domestic Building Warranty Insurance, consumer protection, defect rectification and insurance issues, non-conforming products, and emerging technologies.
She served as a Member of the Building Appeals Board (Victorian Building Authority), hearing appeals and determining disputes in cases where doubt, disagreement or dissatisfaction arises around aspects of a building project under the Act and Regulations, Codes and Orders.
Maree has worked in the the strata sector in consumer and peak industry body capacities for over twenty years.
She specialises in dispute resolution and mediation in Owners' Corporations, building and construction sectors, neighbourhood disputes and local government neighbourhood matters.
We are experienced with the implementation of the Victorian Government Building Equality Policy (BEP) Social Procurement Framework (SPF) compliance requirements.